Refund policy
At HYPRFORM, we want you to feel confident in your purchase. Please read our returns policy before placing your order.
RETURNS
We accept returns within 14 days of receiving your order. Please note that change-of-mind returns are not accepted.
Items must be returned:
• Unworn and unused
• In original condition
• With all original tags attached
• Free from makeup, deodorant, perfume, stains or other marks
HYPRFORM reserves the right to refuse a return if the item does not meet these conditions.
SIZE EXCHANGE
If you have selected the wrong size, we offer size exchanges, provided the requested size is available.
The original item must be returned in its original, unworn condition. Return postage is the responsibility of the customer.
If your requested size is unavailable, we will provide store credit for the value of the returned item.
Store credit is valid for future HYPRFORM purchases and is not redeemable for cash.
FAULTY ITEMS
If you believe your item has arrived faulty or damaged, please contact us as soon as possible.
To help us assess the issue, please email us with:
• Your order number
• A description of the fault
• Clear photos showing the issue
If the item is confirmed to be faulty, HYPRFORM will cover the return postage costs and arrange an appropriate resolution.
HOW TO REQUEST A RETURN
To request a return or size exchange, please contact us within 14 days of receiving your order with your order number and reason for the return.
We will provide return instructions once your request has been reviewed. Please do not send items back without contacting us first.
IMPORTANT
Customers are responsible for return postage costs unless the item is confirmed to be faulty.
We recommend using a tracked shipping service when returning an item, as HYPRFORM cannot be responsible for items lost in transit.
HYPRFORM reserves the right to assess each return and determine whether it meets the requirements of this policy.